Fix Outlook crashes when sending an email

Does your Outlook crash when sending an email? If yes, this post may assist yous fix it. Hither, we will describe the ways to troubleshoot the problem. Some users are complaining that whenever they endeavor to send a new or answer to an existing email in Outlook, it crashes. If the same problem happens to you, you can try the solutions described below.

Outlook crashes when sending an email

How practice I stop Outlook from crashing?

In almost cases, there could be faulty Add-ins that cause Outlook to not answer, freeze, or even crash. If Outlook crashes on your system, you should attempt to troubleshoot it in the Safe Mode. This volition assistance you identify the faulty Add-in (if any). Apart from that, y'all may likewise feel crashing or freezing problems with Outlook if your Outlook contour is corrupted. You can ostend this past creating a new profile. If this fixes the issue, you have to move all your emails from the one-time profile to the new one and delete the old (problematic) profile.

Fix Outlook crashes when sending an e-mail

This problem mostly occurs if yous have a POP3 account and Microsoft Commutation Server mailbox in the aforementioned profile. Nevertheless, the users with no Exchange Server business relationship may besides experience this problem. If Outlook crashes on your system while sending or replying to an email, the following tips may help you set up it:

Change the commitment location of your POP3 email business relationship.
Troubleshoot Outlook in the Safe Mode.
Reset Outlook AutoComplete list.
Repair or reinstall Microsoft Role.

Permit's run across these solutions in detail.

1] Change the delivery location of your POP3 e-mail account

As nosotros have explained earlier in this article, that usually the problem occurs if you take a Microsoft Exchange Server mailbox and POP3 business relationship in the same profile. The problem too occurs if the folder selected as the default commitment location in your POP3 account does not be. To fix this issue, you lot take to change the delivery location in your POP3 email account. The steps to exercise this are as follows:

Change mail delivery location Outlook

Shut Outlook if it is already running.
Launch Command Console.
Select Category in the View by mode and click on the User accounts pick.
Now, click Post. Mail setup popup window will go far.
Click on the Electronic mail accounts button. This will open your Account settings, which listing all your Outlook accounts.
In the Account settings window, click on the East-mail service tab and select your POP3 e-mail account, you are experiencing the problem with.
Click on the Modify binder button bachelor on the bottom left side.
Select another folder or create a new one and click OK. Now, close all the opened windows and start Outlook.

This should fix the issue. If the problem yet exists, there might be an Add-in causing Outlook to crash. To prepare this result, yous have to troubleshoot Outlook in the Condom Way. We take explained the process below.

2] Troubleshoot Outlook in Safe Fashion

The Rubber Mode launches Outlook with a minimal set of Add-ins. This will assistance you identify the faulty Add-in (if it exists). Follow the steps below:

Troubleshoot Outlook in Safe Mode

First, close Outlook if it is already running.
Launch the Run command box by pressing Win + R keys.
Type outlook.exe /safe and click OK.
Select your Outlook profile that you want to launch in the Safe Mode from the driblet-downward menu and click OK. When Outlook is launched in the Safe Way, at that place should exist Microsoft Outlook (Safe Mode) written on its peak.
At present, go to "File > Options." In the Outlook Options window, select Add-ins from the left side.
On the right side, select COM Add together-ins in the Manage drop-down menu and click on the Go button. Write down the names of the disabled Add-ins.

Now, close the COM Add-ins window and send a test email in the Outlook Safe Mode, and meet what happens. If:

Example 1: Outlook crashes, this means that one of the Add together-ins enabled in the Safe Mode is the culprit.
Case ii: Outlook does not crash, information technology ways that one of the Add-ins disabled in the Rubber Mode is the culprit.

Case ane

Launch Outlook in the Prophylactic Mode again and disable the Add-ins 1 by one in the Safe Mode. Send a examination post after disabling each Add-in. When Outlook does not crash after disabling a item Add-in, that Add-in is the culprit of the problem. Now, you lot tin leave that Add-in disabled or remove it permanently from the Outlook app.

To disable the Add-in, merely deselect it and click OK.

Case 2

Write downwards the names of the disabled Add together-ins and exit Outlook Condom Mode. Subsequently that, launch it in normal way. You will see that in the normal way, all Add-ins are enabled, Now, you have to disable only those Add-ins which were not enabled in the Safe Mode. Later on disabling each Add-in, ship a test mail. This will help y'all find the culprit Add-in. In one case you find it, yous can leave it disabled or remove information technology.

Related: Ready Microsoft Outlook problems like freezing, corrupt PST, Profile, Add-in, etc.

3] Reset Outlook AutoComplete list

Outlook has an AutoComplete listing feature. You might have noticed when yous type the showtime letter of the sender's e-mail address, Outlook shows the matching results and then that you lot tin can skip typing and select the sender'southward email address direct from the suggestions. These e-mail suggestions come from Outlook's AutoComplete list.

Some users stated that they were facing the effect due to the Outlook AutoComplete list feature. The outcome was stock-still when they cleared or reset this list. You lot can also try this.

The steps to clear or reset the Outlook AutoComplete list are as follows:

Empty AutoComplete List Outlook

Launch Microsoft Outlook.
Go to "File > Options."
Select the Mail category from the left side.
Scroll down the correct side until you observe the Ship Messages department. Click on the Empty Motorcar-Complete Listing button.
You will receive a confirmation bulletin, click Yes.

Yous can also reset or clear the AutoComplete listing in Outlook from the Run Control box. The steps for the same are written below:

First, close Outlook if it is already opened.
Launch the Run control box by pressing Win + R keys.
Type Outlook.exe /CleanAutoCompleteCache and click OK. This will launch Outlook after clearing the AutoComplete List data.

Afterward resetting the AutoComplete listing, bank check if the issue is fixed or non.

four] Repair or reinstall Microsoft Role

You lot might be experiencing this issue due to corruption in Microsoft Office. In such a case, repairing Microsoft Outlook can assistance. If this does non set the event, you tin can endeavor reinstalling Microsoft office.

How exercise I set up Outlook not sending emails?

If Outlook is not sending emails, outset, you should bank check a few things before troubleshooting information technology. Yous should cheque:

Your net connexion. If your internet is non working fine, you may feel such types of problems with Outlook.
Receiver's address. Sometimes, the receiver'south accost that we enter is incorrect. Due to this, we receive the Sending failed error message on Outlook.

If these things are ok, your Outlook profile may exist corrupted or the problem may be associated with some Add-ins. In such a example, y'all should troubleshoot Outlook in the Safe Mode and repair Microsoft Office. Besides, there might exist some settings in Outlook that are preventing yous from sending emails.

How do I repair Outlook?

To repair Outlook, yous have to repair the Microsoft Office app. This can be done via the Control Panel. Just open the list of installed programs in the Control Panel. Afterward that, right-click on Microsoft Office and select Change. This will open a new window, where you will find the Repair option.

Promise this commodity helped you solve your trouble.

Read next: Microsoft Outlook crashes with Error Code 0xc0000005.

Outlook crashes when sending an email